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FAQs

Thank you for your attention and support to Amoura Jewels ! Here are some frequently asked questions and their answers, hoping to help you better understand our services and products:

What is lab-grown diamond? 

Lab grown diamonds are diamonds that have been “grown” in a controlled laboratory setting. They’re comprised of the same chemical components you'll find in natural diamonds (carbon atoms arranged in a specific pattern) but instead of being formed deep in the earth’s crust, lab made diamonds are created in a laboratory. Because lab grown diamonds are chemically the same as natural earth made diamonds, they are virtually indistinguishable in terms of appearance, quality and durability.

Lab grown diamond technology for industrial uses has been around for over 50 years, but within the last decade there have been impressive developments in quality and price, meaning these lab grown stones can now be used in jewelry, too.

What is the difference between lab-grown diamond and natural diamonds?

Laboratory grown diamonds share an identical chemical make up to natural diamonds, both consisting of pure carbon in a cubic crystalline form. Natural diamonds form below the surface of the earth over millions of Natural diamonds form below the surface of the earth over millions of years, whereas lab-grown diamonds can be created in a lab over a period of a few weeks. Amoura diamonds are grown to match the chemical properties of a natural diamond and the finished stone is optically identical.

Laboratory grown diamonds, on the other hand, can be produced limitlessly. This production characteristics are also more in line with environmental work.

Why Choose lab-grown Diamond ?

Lab Grown diamonds shine and sparkle just like natural diamonds.

Lab Grown diamonds can be produced in large batches in just a few weeks. This makes Lab Grown diamonds considerably less expensive than natural diamonds of comparable size and quality.

Lab made diamonds are excellent choices for ethical diamonds. For those looking to purchase diamonds that have not been mined, lab made diamonds are a popular choice.

Lab-made diamonds also deliver incredible sparkle, beauty and durability. This types of diamonds are graded according to their quality, including the 4C standard.

How are lab-grown diamonds made?

A cultivated diamond typically begins with a diamond seed, which is usually a small laboratory-grown diamond. The seed will undergo a chemical vapor deposition (CVD) or high pressure high temperature (HPHT) process to create a full lab diamond.

CVD is a chemical weather deposition method in which a diamond wafer is placed in a specific environment and a chemical gas of carbon atoms is introduced to activate and release the carbon atoms, which accumulate on the diamond wafer to create a complete diamond.

HPHT is a high temperature and high pressure method where the diamond wafer is placed in a high temperature and high pressure environment where graphite is melted to break down the carbon atoms and the diamond crystals act as guides for the carbon lattice, which soon becomes complete and guides new layers of carbon to form a complete diamond.

What are the delivery fees?

We offer free shipping for all orders on our website.

Do you provide returns and exchanges?

Yes, we offer returns and exchanges. If you are not satisfied with the purchased product or need to change the size, you can contact our customer service team within a certain period of time after receiving the product and provide the reason for the return or exchange. Please note that the item must be in its original condition, including labels, tags, and packaging intact. For the detailed process and policy of return and exchange, please refer to our return policy page.

What are the payment options?

Accepted payment methods are American Express, Mastercard, Visa, PayPal, JCB, and UnionPay, You can choose the most convenient payment method to complete the payment during the settlement process.

How to cancel or modify an order?

If you need to cancel or modify an order, please contact our customer service team as soon as possible. If the order has not been shipped, we will do our best to accommodate your request. However, if the order has already been shipped, you may be required to process the return in accordance with the returns policy.

Hope the above answers can solve your doubts. If you have any other questions or need further assistance, please do not hesitate to contact our customer service team, we will be happy to help you!

How much is the restocking fee?

We do not charge a restocking fee on returns.

How much is the return shipping fee?

The return shipping fee must be borne by the customer himself.

Questions: If you have any questions, send us a message to our email address amouraservice23@gmail.com or Call Us at +1 3238617724.

Thanks!